Frequently Asked Questions

Q: Is there a danger of getting accused of spam?
A: No. When you sign up for our service there is absolutely no way of getting accused of SPAM. SPAM involves advertising directly through e-mail, we advertise on web sites.

Q: Will I have access to a statistics page?
A: We will  email you a link to the stats of your campaign, so you can see how many visitors are sent each day.

Q: Do you guarantee that I will make more sales?
A: No, we cannot guarantee that you will make any sales whatsoever from our guaranteed hits service. We can, however, promise to deliver the number of visitors to your site that you ordered. Any sales will depend on the layout, content, and quality of your website, its presentation, and the service, and product that you offer. We'll get the visitors to your site, all you have to do is tell them about your product.

Q: Where do all the visitors come from?
A: Most of our traffic comes from expired domain names. We also have established a large network of web sites that will display pop under ads that you purchase from us. When these websites get traffic
(and they do get a LOT), your website will also open up as another webpage.

Q: What will help make my page more effective?
A: Making your page ready for your pop ad campaign is as easy as you want it to be. We would suggest designing a whole new page just for the pop ad. You should use the same techniques that you use in other forms of advertising to get people interested in your product. Do not be afraid to use catchy headlines, bright colours, and most of all you need a product that everyone wants!

Q: Can I resell the traffic at a profit?
A:  Absolutely!  Our prices are wholesale - you can add 50% on top and still undercut most other website traffic sellers.  We will send the traffic to any url you specify, as long as it conforms to our requirements ( no popups or popunders, music/sound or illegal/adult sites)

Q: How do I know the traffic I paid for has been delivered?
A: We will start your campaign as soon as possible, usually within a 48 hours of you placing your order. However, sometimes the huge demand for our service forces us to enter orders into a queue, which fills orders as they are received.

We will also email you a link to the stats of your campaign, so you can see how many visitors are sent each day. Of course you will also see the visitors own your own raw site logs that have been provided by your internet service provider

Q: What are your payment options and conditions?
A: Our payment options and terms are as follows:

We accept payment through Paypal which can be in the form of Visa, Mastercard, checqe account, or your current Paypal balance. Our Paypal e-mail is:

Our mailing address is as follows: Spiral, 173 High St., Rochester, Kent, ME1 1EH, United Kingdom.

Our telephone number is 0871 874 0250

Our Fax number is 0871 8740251

Our Email is sales@spiralhits.com

Orders are processed as they are received, and enter the queue when demand for the service increases. Due to the recent increase in credit card fraud, we are manually screening every order placed, and therefore must be allowed extra time to process your order. We usually send an order confirmation within 24hrs. of it being placed, so if you do not receive one, please contact us to verify that your order has been received.

Q: What is your refund policy?
A: Our refund policy is very simple. We issue refunds on a pro-rata basis. Because we have to pay webmasters for traffic that has been delivered, we can only give refunds on traffic that has not been delivered. If we fail to deliver all of your traffic we will refund a portion of the money that is equivalent to the undelivered traffic.

Q: How long will it take to receive the visitors?
A: All visitors are GUARANTEED to be delivered within 120 days or we will refund your money on a pro-rata basis! In fact, most orders are completed and all traffic is delivered within 30 days!

Q: I'm ready to order!
A: That's easy! Just head over to our order form!

Do you have a question that was not answered by our faq? If so, please feel welcome to contact us.


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